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SHIPPING POLICY

We typically process all orders within 1-3 days of receiving them. We will notify you by email of any delays.

RETURN POLICY

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

Return Process. To return an item, please email customer service at kingomdflamecandlecompany@gmail.com

 

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

Refunds. After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

For defective or damaged products, please email us to arrange a refund or exchange.

Questions. If you have any questions concerning our return policy, please contact us at: kingdomflamecandlecompany@gmail.com

PAYMENT METHOD

We accept credit card payments at this time. If you have any questions please feel free to contact us at: KingdomFlameCandleCo@gmail.com

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