FAQ

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition. Return Process. To return an item, please email customer service at kingomdflamecandleco@gmail.com Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Refunds. After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. For defective or damaged products, please email us to arrange a refund or exchange. Questions. If you have any questions concerning our return policy, please contact us at: kingdomflamecandleco@gmail.com

We typically process all orders within 1-3 days of recieving them. We will notify you by email of any delays.

We will not share any of your information used in purchasing our products or by requesting info about our products.